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Official Email
support@urlzone.in

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Mobile / WhatsApp
+91 83082 77044

Mon–Fri, 9 AM–6 PM IST — WhatsApp

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Registered Address
Soft24 Technologies

91, Agresen Nagar Airport Road
Madhya Pradesh, India (452005)

Registered Business Details For billing & payment enquiries
Company Name
Soft24 Technologies
Registered Address
91, Agresen Nagar Airport Road
Madhya Pradesh, India (452005)
Mobile
+91 83082 77044
Mon–Fri, 9 AM–6 PM IST
Official Email
support@urlzone.in
Replies within 4 business hours
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Support Hours
Monday – Friday 9 AM – 6 PM IST
Saturday 10 AM – 2 PM IST
Sunday Closed
Email & Tickets 24 ⁄ 7
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Common Questions

Frequently asked questions

Can’t find your answer below? Use the form above and we’ll respond directly.

We typically respond to all enquiries within 4 business hours Monday–Friday. Emails sent over the weekend are answered first thing Monday morning. Pro and Business plan customers have priority queue access with faster SLAs.

Yes. Use the contact form above, mention "Enterprise" in the Subject field, and describe your volume and requirements. Our sales team will prepare a tailored quote within 24 business hours.

Please open a support ticket with the steps to reproduce, your browser, OS, and any screenshots. Bug reports are automatically triaged and assigned a priority label.

Refund and cancellation requests are handled via our support ticket system. Open a ticket with the subject "Billing" and we’ll process it within 2 business days. Please review our Terms of Service for the full refund policy.

Yes. URL Zone provides a full REST API available on Pro and Business plans. You can automate link creation, retrieve analytics, and integrate with Zapier, Make (Integromat), or any custom application. See the Features page for details.

Yes. All data in transit uses TLS 1.3; data at rest is encrypted with AES-256. We comply with the India DPDP Act and GDPR, and we never sell your personal data. Read our Privacy Policy for full details.
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