Legal · Shipping Policy

Shipping Policy
for URLZone

URLZone is a 100% digital service. No physical goods are ever sold or shipped. Access to your subscription is delivered instantly after payment — no waiting required.

Soft24 Technologies
Effective: 1 January 2025
Last updated: 1 June 2025
Governed by laws of India
Contents

Shipping Policy — URLZone by Soft24 Technologies

URLZone is a digital link management service developed and operated by Soft24 Technologies. We do not sell, manufacture, or ship any physical goods. All products and services offered by Soft24 Technologies through URLZone are delivered electronically and made accessible instantly upon successful payment. For any delivery-related queries, contact us at support@urlzone.in.

1 Digital Product — No Physical Goods
URLZone is a 100% digital product. Soft24 Technologies does not sell, stock, or ship any physical items. No parcel, package, or tangible product will ever be dispatched to you.

All features and services available through URLZone are software-based and delivered entirely over the internet, including:

  • URL shortening: Create, manage, and share shortened links from your online dashboard.
  • QR code generation: Generate and download QR codes as digital image files.
  • Link analytics: Real-time click data, geographic insights, device reports — all accessed through a web browser.
  • Custom subdomains: Configure branded short-link domains via your account settings.
  • REST API access: Programmatic link creation and management delivered as a web service.
2 Instant Service Delivery

Upon successful completion of payment, access to your URLZone subscription is activated immediately — there is no waiting period, no manual processing, and no shipping delay of any kind.

Payment confirmed Your payment is verified by our gateway in real time.
Plan activated Your account is instantly upgraded to the selected plan.
Confirmation sent A payment receipt is emailed to your registered address.
Full access granted All paid features are immediately available in your dashboard.
If your plan does not activate within a few minutes of a successful payment, please check your registered email for a confirmation and contact us at support@urlzone.in or via the Support Centre. We will resolve any access issues within 1 business day.
3 No Shipping, Handling, or Delivery Charges

Because URLZone is a digital service with no physical component, there are no shipping, handling, postage, or logistics charges of any kind associated with any URLZone purchase.

  • No delivery fee: The price shown at checkout is the total cost of your subscription — no additional delivery charges are ever added.
  • No handling fee: Soft24 Technologies does not charge any handling or packaging fee as there are no physical items involved.
  • No import or customs duty: As a digital service delivered online, URLZone is not subject to customs, import duties, or border controls in any jurisdiction.
  • Transparent pricing: All pricing, including applicable GST, is displayed clearly before you complete your purchase. See our Pricing page for full details.
4 Service Availability & Access

Once your subscription is active, URLZone is accessible 24 hours a day, 7 days a week, from anywhere in the world through any modern web browser. No software installation or download is required.

  • Global access: URLZone can be used from any country or region with an internet connection. There are no geographic delivery restrictions.
  • Any device: Access your account and dashboard from desktops, laptops, tablets, or smartphones — no dedicated app required.
  • Secure login: Your subscription is tied to your registered account. Log in at any time with your email and password to access all paid features.
  • Continuous service: Subscription access runs continuously throughout your paid billing period with no interruption or re-delivery needed.
Soft24 Technologies targets 99.9% uptime for the URLZone platform. In the rare event of planned maintenance or unexpected downtime, we will communicate updates via support@urlzone.in and our Support Centre.
5 Contact Us

If you have any questions about this Shipping Policy or have not received access to your purchased plan, please contact the Soft24 Technologies support team:

This Shipping Policy should be read alongside our Refund Policy, Cancellation Policy, Terms of Service, and Privacy Policy — together they form the complete agreement between you and Soft24 Technologies regarding your use of URLZone.